From the review:
"You get what you pay for". Normally that's used to embarrass someone over their foolishness at spending money on something that fails to live up to expectations or basically breaks when you look at it. But in terms of Battleboards the term means quite the opposite.
Even in communication with Richard at Battleboards you know your dealing with someone who really cares, not only about what they do and their reputation, but about you and your satisfaction.
He's my kind of creative person, no spoofballing that "nothing's a problem", there is honest communication if you challenge him to something outside his 'comfort zone', but like a true creative soul he'll give it a go.