We've had a number of enquiries over the last week or so from North American customers wondering where their order has got to. There seem to be any number of delays caused by several things - the weather, US customs and the new practice of not allowing parcels on passenger flights. There's not a great deal we can do about these apart from asking customers to exercise even more than their usual high levels of patience, and trust that orders will eventually arrive.
Brigade Models have posted another update on the status of orders shipped to the US. From their announcement: