WizKids have posted an update on their HeroClix Redemption system.
From their website:
Here is a quick update on the redemption system. I am going to delay the go-live of the redemption system until I have a chance to a walk through with our fulfillment partners at Alliance games. Ordinarily, I’d roll the dice and kick the system live but on something as important as redemption, I would prefer to make sure all the stakeholders are comfortable with the system. A small issue can quickly turn into a large issue when 2000 redemption hit the system at once.